Privacy Policy
We are committed to respecting your privacy and protecting your personal information. We collect data for internal purposes, including compliance with legal obligations, inquiries, and fraud prevention. This information is stored securely and retained indefinitely.
Our website may use cookies or similar technologies to enhance your browsing experience, but you can manage these preferences through your browser. We do not sell or share your data with external parties.
Refund and Returns Policy
Physical Books
- Returns are accepted only if books remain in their original, unopened shipping packaging (PUDO packaging). This helps verify that the book hasn’t been read or tampered with.
- Books must be in their original condition without any signs of damage, even if the PUDO bag is unopened.
Other Physical Products
- Returns are accepted for products still sealed and in their original condition.
Digital Products
- No Refunds: Due to the nature of digital products, we do not offer refunds or exchanges for digital products once the purchase is complete.
- Please ensure that you have reviewed the product description and preview (if available) before completing your purchase.
Return Process for All Physical Products
- Returns for all physical products (books and other items) must be initiated within 7 days of receiving the order.
- All physical product returns must be shipped by post using The Courier Guy’s PUDO service.
- Please contact our customer service team to arrange the return and obtain the shipping address.
Shipping Costs
- Customers are responsible for return shipping costs for all physical products.
- We recommend using The Courier Guy, as they offer an affordable and trackable shipping method.
- Please note, we cannot be held responsible for items lost during return shipping.
Terms & Conditions
By using our website or creating an account, you agree to the use of your personal information for communication purposes that improve your experience. This includes relevant updates and content tailored to your interaction with our services.
We may use cookies or tracking tools to monitor site performance. Your information remains confidential and is not shared with external parties.
While we strive for accuracy and security, we do not assume liability for potential errors or interruptions.
For any questions or to initiate a return, please contact our customer service team.